Bounce! Counseling & Coaching
Bounce! Counseling & Coaching
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  • About
  • Services
  • FAQs
  • Contact me

Frequently Asked Questions

Psychotherapy,

How long are therapy sessions?

Sessions are 50 minutes long (or 75 minutes for couples) and take place  either in my office in Pasadena (address below) or online using Zoom. We  can meet weekly, twice weekly, or every other week, depending on the level of support you need.

What can I expect from therapy?

In our first session I’ll gather information about your personal, family, and medical history and find out more about what you’re going through. I’ll explain the rules and limits of confidentiality and ask you to complete some paperwork. We will also start developing a plan, shaped to your needs and lifestyle, to help you achieve your professional or personal goals. I am the type of therapist who is very involved in a session and will ask questions, and make comments and suggestions. 


Online therapy is very similar to in-person therapy except you get to sit in the comfort of your own home. If privacy is an issue you can call in from your office, car, a park, or even a closet. 

How long will I be in therapy?

I don’t like to say ‘it depends’ but it really does. I have seen some people for therapy every week for 2 years and they continue to make progress and get a lot out of our sessions. Others come for twelve sessions and feel they have made enough progress to get by. They leave  knowing they are welcome to return any time. 


Nothing gives me more pleasure than when a client says they are doing a lot better and are ready to reduce the frequency of sessions or even stop altogether as they no longer need therapy.

How much do you charge?

My fee is $180 per 50 minute session, or $220 for couples therapy (75 minutes). My fee is a reflection of my experience as a therapist and in the business world, and my extensive training.

What are your qualifications?

I am licensed with the Board of Behavioral Sciences #LMF 109466, I am a certified EMDR therapist and a member of EMDRIA (EMDR International Association) and the International Centre for Excellence in Emotionally Focused Therapy. 

Can I use my insurance?

I no longer accept insurance as I found that it could actually be a disservice to my clients in the long term. By not taking insurance our sessions remain confidential and I don't have to send information about our work to your insurance company. Insurance companies require proof of ‘medical necessity’ which means I have to provide a diagnosis that matches symptoms. They also sometimes determine how long you can see me for. Many people who benefit from regular therapy neither want nor need a diagnosis. insurance companies have been known to suddenly decide to stop paying for therapy without notice which obviously causes a lot of stress and upset. As such, I provide a superbill (summary of what you've paid) for you to submit to your insurance company for reimbursement under your out-of-network benefits.

If you’re an Marriage & Family Therapist (MFT) do you just work with couples and families?

Although my degree is an MA in Marriage and Family Therapy, I mainly  work with individuals. The term ‘marriage and family therapy’ is more to  do with how I view a person’s issues – I look at a person in the  context of their relationships, both past and present since, 'No man is an island'. 

Privacy policy & good faith estimates

Confidentiality & Privacy Policy

The law protects the relationship between a client and a  psychotherapist, and information cannot be disclosed without written  permission.

Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse, for  which I am required by law to report this to the appropriate authorities  immediately.
  • If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
  • If  a client intends to harm himself or herself, I will make every effort  to enlist their cooperation in ensuring their safety. If they do not  cooperate, I will take further measures without their permission that  are provided to me by law in order to ensure their safety.


Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under  the law, health care providers need to give patients who don’t have  insurance or who are not using insurance an estimate of the expected  charges for medical services, including psychotherapy services.
You  have the right to receive a Good Faith Estimate for the total expected  cost of any non-emergency healthcare services, including psychotherapy  services.
You can ask your health care provider, and any other  provider you choose, for a Good Faith Estimate before you schedule a  service.
If you receive a bill that is at least $400 more than your  Good Faith Estimate, you can dispute the bill. Make sure to save a copy  or picture of your Good Faith Estimate.
For questions or more  information about your right to a Good Faith Estimate, visit  www.cms.gov/nosurprises or call (800) 985-3059.

  • Contact me

Catriona Waters, LMFT

595 E Colorado Blvd, Ste 509, Pasadena CA 91101

(818) 394-0725 Catriona@BounceCounseling.com

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