Frequently Asked Questions
Learn more about individual therapy for teens, adults, and over 65s, and couples therapy.
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Catriona charges $240 per 53 minute session, or $270 for couples therapy (75 minutes). Her fee is a reflection of her experience as a therapist, her understanding of the worlds of business and entertainment, and her extensive clinical training in EMDR and other therapies. .
Associate therapists charge $120 -$150 per 53 minute session.
If you want to use your Aetna insurance benefits then you only have to pay your copay!
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You might consider therapy if you’re experiencing persistent worry, distress, or anxiety. Or maybe you’re struggling to cope with stress and dealing with negative thought patterns. These can really impact your overall functioning and happiness. Therapy can help if you’re facing relationship issues, coping with past trauma or loss, navigating major life transitions, or relying on unhealthy coping mechanisms. Therapy offers support, coping strategies, and a safe space to explore and address these challenges. Contact us to see how we can help.
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Prior to your first session you’ll be asked to complete some paperwork with personal details and what you want to get out therapy. Then in your first session your therapist will gather information about your personal, family, and medical history and find out more about what you’re going through. They’ll also explain the rules and limits of confidentiality. Together, you and your therapist will start developing a plan, shaped to your needs and lifestyle, to help you achieve your professional or personal goals.
Online therapy is very similar to in-person therapy except you get to sit in the comfort of your own home. If privacy is an issue you can call in from your office, car, a park, or even a closet.
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It depends on your what you want to get out of therapy. Some people meet their therapist every week for years and they continue to make progress and get a lot out of sessions. Others come for, say, twelve sessions and feel they have made enough progress to get by. They leave having met their goals and knowing that they are welcome to return any time.
Couples therapy tends to take longer since there are two of you looking for change. We often say that you can expect to see major shifts in your relationship after 20 sessions. Yes, it's a commitment!
Nothing gives us more pleasure than a client saying they are doing a lot better and are ready to meet less frequently or even stop therapy altogether as they no longer need it.
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We'll work with you at the start of therapy to set goals. These might be something like reducing anxiety, managing negative thoughts, lowering feelings of dread, speaking with more confidence, feeling more assertive.
We try to make them SMART goals - specific, measurable, achievable, realistic, and timely. However, often people say they just want to feel better or feel happier. That's fine!
We regularly check in with our clients to ensure they're getting what they want out of therapy. We ask how they feel therapy is going, if there's anything more they'd like to get out of sessions, and what we could do differently.
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We are now in network with Aetna health insurance. Check your benefits to learn about your copay for each session and how much your deductible is (the amount you have to pay out of pocket before insurance kicks in). If you have a different insurance provider we provide you with a monthly superbill detailing session dates, a summary of fees you’ve paid, and diagnostic codes for you to submit to your insurance company for reimbursement under your out-of-network benefits.
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Catriona is licensed with the Board of Behavioral Sciences #LMFT 109466, and is a certified EMDR therapist and a member of EMDRIA (EMDR International Association). She is also a member of CAMFT (California Association of MFTs), and the ICEEFT (International Centre for Excellence in Emotionally Focused Therapy). Catriona is trained in ego states therapy (similar to IFS).
Catriona is a trained clinical supervisor to associate marriage and family therapists and social workers who are earning their hours towards licensure.
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Yes! We have a long track record for providing effective therapy for teens and young adults who are experiencing anxiety, panic, depression, and more. Adolescents and young adults were impacted by Covid more than anyone expected. They experienced tremendous disruption in their lives, and it interfered with how they interact with friends, manage their school and extracurricular activities, and use their leisure time. Social isolation, health difficulties, and distant education have all taken their toll. Contact us to find out how we can help.
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An initial consultation is either by phone or over zoom and allows you to learn more about the therapist works, any areas they specialize in, and how they approach specific diagnoses. The therapist may ask questions regarding any past therapy experiences, previous diagnoses, and what brings you to therapy at this time. Overall, it is a great opportunity for both of you to decide if you will be a good match. From there you’ll schedule your first appointment.
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Despite the name, Marriage and Family Therapists mainly work with individuals. The term ‘marriage and family therapy’ is more to do with how we view a person’s issues – we look at a person in the context of their relationships, both past and present since ‘No man is an island’.
MFTs differ from Social Workers in that they focus more on relational dynamics & family systems, and are trained to help clients navigate issues such as communication breakdowns, conflict resolution, and relationship challenges. Social workers have a broader scope that encompasses various social, economic, and environmental factors impacting individuals and communities. They take on advocacy, case management, community organizing, and social policy development.
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At Bounce!, we’re proud to offer the expertise of Associate Marriage and Family Therapists (AMFTs) who are diligently working towards their licensure under Catriona’s guidance and supervision.
Our AMFTs have completed a rigorous Master’s degree, possess a strong foundation in psychotherapy techniques, and are committed to ongoing learning and development as they accumulate clinical hours. Prior to joining our team, each associate therapist undergoes a comprehensive vetting process, ensuring their qualifications, ethical standards, and dedication to providing quality care align with our practice values.
Rest assured, you’ll receive exceptional care from our team of highly trained professionals dedicated to your mental health and well-being.
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Catriona provides clinical supervision to Associate Marriage and Family Therapists (AMFTs) and Associate Social Workers (ACSWs) who are looking to gain experience in private practice while they earn their hours towards licensure. If you’re an associate looking to gain experience in private practice please contact Catriona for more information.
Privacy Policy & Good Faith Estimates
Confidentiality & Privacy Policy
The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.
Exceptions include:
• Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
• If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
• If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.
We’re Here for You
Are you ready to get on the path to a healthier you? Get in touch today to get started!